SHIPPING & DELIVERY

Orders can be delayed due to the current lockdown and COVID Situation. Rest assured we are going to deliver your products at the earliest. The standard ground service is shipped via /BlueDart/Aramex/Ecom/IndiaPost. We try to dispatch all our orders within 24-48 hours on normal days. Please be advised that shipments are not sent out on Sundays, or any Holidays. We do not guarantee arrival dates or times and it is dependent on the courier partner and location.

REFUND & REPLACEMENT POLICY

We may contact you to ascertain the damage or defect in the product prior to issuing a refund/replacement.

Refunds will be through bank transfers. No cash refunds will be made. It would take our team at least 5 to 7 business days post refund initiation for the online refund to be initiated.

In the case of NEFT, it would require us at least 3 to 5 business days post refund initiation to refund your amount. For Prepaid orders, the amount shall be credited to your account through which the payment was done. It may take 7-10 business days for the amount to reflect in your account.

CANCELLATION POLICY

 

1. 1. Orders once dispatched are not eligible for cancellation.

1. 1. Discount vouchers are intended for one-time use only and shall be treated as used even if you cancel the order.

1. 1. If you had redeemed loyalty points for an order, the same will be credited back to your account in the case of a cancellation.

1. 1. In case of a return or cancellation, the refund shall be initiated post the return of the product to us and verification of the product and packing.

1. 1. If the product is damaged the customer must return the product within 2 days. Call our customer care for returns. The product returns will not be accepted past 2 days.